Guidelines to re-open the GMA effective June 1, 2020 until further notice

Effective June 1, 2020, the GMA will operate at 25% seating capacity (350 people).   This number does not include the performers, stage-hands, and technicians.  See below for capacity maximums throughout the backstage areas of the GMA.

Health protocols for serving our guests and renters:

• Encourage on-line ticketing to help manage Box Office capacity limitations. 
• Ensure proper spacing between patrons in the theater: 
  • Main Floor Seating –
    • Every other row will be blocked off. 
    • Family groups and friend groups may sit together, however there must be 2 empty seats between groups.
    • For wheelchair guests, we can accommodate at total of 4 wheelchairs and 4 companions (2 in each ADA section).
  • Balcony Seating – 
    • Due to the balcony being much tighter than the main floor, we will block off 2 rows between occupied rows.
    • Family groups and friends may sit together, however there must be 2 empty seats between groups.
  • Fiesta Room – 
    • Keeping 6 feet apart, the Fiesta Room can accommodate no more than 19 people
  • Green Room – 
    • Keeping 6 feet apart, the Green Room can accommodate no more than 5 people.  This does not include the 2 restrooms as these need to be available for everyone.
  • Stage Left and Stage Right Dressing Rooms –
    • Keeping 6 feet apart, each dressing room can accommodate no more than 3 people.  This does not include the restrooms in each as these need to be available for everyone.
  • Stage (Performers) – 
    • Keeping 6 feet apart, the stage can accommodate no more than 30 people at any given time.  This includes the stage managers, techs, and backstage workers.
  • Elevator – 
    • Families and friend groups may ride the elevator together.  Individuals or people who are at a high risk should ride the elevator alone.
  • Lower Level Lobby – 
    • The Lower Level Lobby/Hallway will not be open for patrons, staff, or performers.  This includee the downstairs restrooms.  This area is restricted for City Staff only.

• Seats and frequently touched surfaces like handrails, doorknobs, elevator buttons will be cleaned between performances and will be cleaned daily when a group rents on consecutive days.
• Hand sanitizer will be available at the Upper Lobby Counter, and near the front doors as guests enter the venue for employees/volunteers and patrons. 
• Signage will be placed on the front doors, Upper Lobby Counter and in the patron restrooms to remind everyone of best hygiene practices.  
• At this time, concession sales will not be allowed.
• Merchandise can only be sold from the Upper Level Lobby Counter with social distancing and the following guidelines taken into consideration:
  • Disinfect any items that come into contact with patrons. 
  • Contactless payment is encouraged.  Where not available, contact should be minimized.

Health protocols for you staff/volunteers.  This includes stage-hands, sound and lighting techs, ticket takers, ushers, merchandise sellers, and performers.

• Train all staff/volunteers on appropriate cleaning and disinfection, hand hygiene, and respiratory etiquette. 
• Screen staff/volunteers before coming into the venue (NOTE, the City will be screening our employees/volunteers and we encourage you to do the same with your staff):   
  • Send home any staff/volunteer who has any of the following new or worsening signs or symptoms of possible COVID-19: 

• • • Cough
    • Shortness of breath or difficulty breathing
    • Chills
    • Repeated shaking with chills
    • Muscle pain
    • Headache 
    • Sore throat
    • Loss of taste or smell
    • Diarrhea
    • Feeling feverish or a measured temperature greater than or equal to 100.0 degrees Fahrenheit
    • Known close contact with a person who is lab confirmed to have COVID-19

• • Do not allow staff/volunteers with the new or worsening signs or symptoms listed above to return to the venue until:

• In the case of an person who was diagnosed with COVID-19, the individual may return to the venue when all three of the following criteria are met:

• • at least 3 days (72 hours) have passed since recovery (resolution of fever without the use of fever-reducing medications)
  • and the individual has improvement in respiratory symptoms (e.g., cough, shortness of breath)
  • and at least 7 days have passed since symptoms first appeared

• or – In the case of staff/volunteer who has symptoms that could be COVID-19 and does not get evaluated by a medical professional or tested for COVID-19, the individual is assumed to have COVID-19, and the individual may not return to the venue until the individual has completed the same three-step criteria listed above
• or – If the staff/volunteer has symptoms that could be COVID-19 and wants to return to the venue before completing the above self-isolation period, the individual must obtain a medical professional’s note clearing the individual for return based on an alternative diagnosis.

• Do not allow any staff/volunteer with known close contact to a person who is lab-confirmed to have COVID-19 to return to the venue until the end of the 14 day self-quarantine period from the last date of exposure (with an exception granted for healthcare workers and critical infrastructure workers).

• Have staff/volunteers wash or sanitize their hands upon entering the venue.
• Have staff/volunteers maintain at least 6 feet separation from other individuals.  If such distancing is not feasible, other measures such as face covering, hand hygiene, cough etiquette, cleanliness, and sanitation should be rigorously practiced. 
• Consistent with the actions taken by many businesses across the state, consider having all staff/volunteers wear cloth face coverings (over the nose and mouth).  Your employees/volunteers should strongly consider wearing non-medical grade face masks.

Health protocols for customers/patrons: 

• Maintain at least 6 feet separation from other individuals who are not attending the performance together.  If such distancing is not feasible, other measures such as face covering, hand hygiene, cough etiquette, cleanliness, and sanitation should be rigorously practiced. 
• Self-screen before going into the GMA for any of the following new or worsening signs or symptoms of possible COVID-19:
  • Cough
  • Shortness of breath or difficulty breathing
  • Chills
  • Repeated shaking with chills 
  • Muscle pain
  • Headache
  • Sore throat 
  • Loss of taste or smell
  • Diarrhea
  • Feeling feverish or a measured temperature greater than or equal to 100.0 degrees Fahrenheit
  • Known close contact with a person who is lab confirmed to have COVID-19

• Wash or disinfect hands upon entering the venue and after any interaction with staff/volunteers, other patrons, or items in the venue.
• Consistent with the actions taken by many individuals across the state, consider wearing cloth face coverings (over the nose and mouth) when entering the GMA, or when within 6 feet of another person who is not a member of the individual’s household.  If available, individuals should consider wearing non-medical grade face masks.
• Wash or sanitize hands after any payment process.